Privacy policy

The Playground Canopy Company is a trading style of Canopies & Shelters Ltd. This policy explains what we do with the information you give us when you enquire about a playground canopy.

What we collect

When you send an enquiry we collect the details you provide, typically your name, the name of your school, nursery or organisation, your email address, phone number, site postcode and a description of what you need.

How we use it

We use your details only to respond to your enquiry, prepare a design, specification and quotation, and manage any project that follows. We do not sell your data, and we do not use it for marketing unless you ask us to.

Who we share it with

We do not sell or trade your information. We share it only with the service providers who help us run this site and handle enquiries, such as our website host, form and email providers, acting as our data processors under contract, and with professional advisers where we are legally required to.

How long we keep it

We keep enquiry and project records for as long as we need them to serve you and to meet our legal and accounting obligations, then delete them.

Your rights

Under UK data protection law you can ask us for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us using the details on our contact page to make a request.

Cookies

This site uses only the minimal cookies needed to run it and, where enabled, privacy-friendly analytics to understand how the site is used. It does not use advertising or cross-site tracking cookies.